Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our Society Visitor Management App. By using the app, you agree to this policy.

2. Information We Collect

a. Resident Information:

Name, flat number, mobile number, email (if provided)

Visitor approvals, delivery logs, staff movement history

b. Visitor Information:

Name, contact number, vehicle number, entry/exit times

Photos or ID proof (if uploaded by security/admin)

c. Device & App Usage Data:

Device type, OS version, IP address, crash logs

Location data (only if user grants permission)

3. Firebase Services Used

We use the following Google Firebase services to improve performance and security:

Firebase Authentication: To securely log in users.

Firebase Firestore/Realtime Database: To store and retrieve resident, visitor, and gate activity data.

Firebase Cloud Messaging (FCM): To send real-time notifications to residents (e.g., visitor arrival).

Firebase Analytics: To track anonymous usage behavior for improving app performance.

Firebase Crashlytics: To detect and fix app crashes and bugs.

Google may collect information through Firebase as per its own privacy policy. For details, visit:  https://firebase.google.com/support/privacy

4. How We Use Your Information

Manage society gate entries and approvals

Send real-time alerts for visitors, deliveries, and staff

Maintain visitor history and resident interaction logs

Improve app performance, UI, and security

Comply with legal requirements if applicable

5. Data Sharing

Your data is not sold or shared for marketing.

We may share it with:

Society security/admins (authorized only)

Firebase (as part of app infrastructure)

6. Data Security

We use encryption, access control, and secure cloud storage via Firebase to protect your data. Only authorized personnel can access sensitive data.

7. Data Retention

We retain your data only as long as required for operational, legal, or security purposes. You may request deletion by contacting us.

8. Your Rights

You can:

Access or correct your data

Request deletion of your account or personal information

Withdraw permissions anytime

For any request, email us at: info@appconsultio.com

9. Children's Privacy

The app is not intended for children under 13. We do not knowingly collect personal data from minors.

10.Phone Number

Our app collects your phone number solely for authentication and account verification purposes. Your number is not sold or shared with advertisers.

11. Updates to This Policy

We may update this policy to reflect changes. Updates will be posted in-app or on our website.

12. Contact Us

For any privacy concerns, please contact: info@appconsultio.com